Facebook rolled out a new design their interface. Facebook users reacted with not only displeasure, but actual hate. These are the reasons why so many are threatening to quit Facebook.
What may be contributing to the hate is that Facebook announced the change becomes permanent on September 1, 2020.
Users Hate New Facebook Interface
A search on twitter for the words, Facebook Interface surfaces scores of negative tweets. Virtually every single tweet is negative.
And not just negative but passionately hating on Facebook:
@Facebook Your new web interface SUCKS!!!! It doesn’t work (posting pictures makes it crash) and it’s ugly and incomprehensible. Please, please, please go back to the simpler AND SMALLER user interface. I’m gonna be stuck using mobile forever if you don’t. Couldn’t hate it more.
— Aaron (Feelin’ Film) – BLM! 🗣️🎙️🎥 (@AaronElWhite) August 26, 2020
UGH NEW FACEBOOK INTERFACE IS SO BAAAAD I HATE IT
— Tori | atsuhina brainrot (@MeepItsTori) August 26, 2020
“Dear Facebook: It’s You Not Me”
I HATE HATE HATE the new FB interface and really resent that for no other reason than gratifying some pre-pubescent urge to piss all over something their need to force me to accept a shittier version of their site.
— David Duccini (@TheLittleDuke) August 21, 2020
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Why Users Hate New Facebook: It’s Confusing
One of the reasons users hate the new Facebook design so much is because they find it confusing.
Facebook’s new interface is really confusing. pic.twitter.com/LLsGvex07M
— Seff (@SeffRollins) August 26, 2020
A hallmark of a good user interface is how simple it is to find and do things on a web page.
Users shouldn’t have to read a manual in order to publish a Facebook post.
The facebook interface is now so confusing, I don’t even know how to publish a new post anymore
— Paris B (@parisbmws) August 24, 2020
Facebook Navigational Icons are Confusing
Navigational icons should instantly tell you what you get when you click on them.
Example of Frustrating Facebook Navigation Icons
It’s not clear what happens when you click on the above Facebook icons.
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The Messenger icon has a sideways letter “Z” and a little tail to indicate it’s a speech bubble.
But it’s so small on a desktop that a user isn’t going to instantly recognize that it’s the Facebook Messenger Icon. It has to be figured out.
And it’s not that one thing that is causing confusion in users. It’s a host of Facebook redesign quirks that creates the perception that the new Facebook design needs a manual.
Facebook Group Icon
When there’s group activity the group icon that looks like a cat paw will show a number.
Clicking on the cat paw icon takes you to a page that suggests a bunch of other groups to join.
That’s not what a user expects when they click the “group activity” icon to see activity.
Being able to understand what an icon means just by looking at the icon helps users do things.
Failure to do that causes frustration, like this person who tweeted they almost reported a post while trying to add a laughing emoji to it.
Facebook so confusing I almost just reported a comment n all I was tryna do was laugh at it🥴
— 21. (@vee2x_) August 27, 2020
Redesign is So Bad Users Threaten to Quit Facebook
The confusion created by Facebook’s new layout is causing some users to consider opting out of Facebook altogether.
They’ve changed the Facebook layout and it’s so confusing that I don’t want to get on there. Do the same thing for Twitter, please
— Richard Martin (@Ricardo_Knows) August 26, 2020
New facebook interface is awful *urd. Instead of efficiently using fact moderators of groups using PC, they turned 27′ inch screen into giant low resolution phone. UX designers who participated in this should be fired and blacklisted from such jobs.
— Denys Fedoryshchenko (@nuclearleb) August 21, 2020
The new Facebook interface sucks so much I may never use FB again.
And it’s not optional.
So who’s the dictator here? 🤔
— Wei Ting (@intewig) August 26, 2020
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Facebook Had Months to Fix User Interface
The look and feel of the new interface is modern and pleasant to look at. But as many have commented, it appears the Facebook engineers were copying Twitter’s design.
I tried the previous beta version of the redesign and discovered too many bugs to continue using it. Clicking on buttons resulted in a delayed or no action at all.
This supposedly “ready” version has fixed some of those problems.
Facebook has released a new interface that was supposed to be an improvement. Judging by the extreme hate expressed on Twitter and Facebook itself, Facebook has many more issues to fix.